SOME OF THE MOST COMMON
FREQUENT QUESTIONS

We collected your questions and defined some answers.
Do you have any other questions? No problem, contact us! We are available both by phone and by e-mail.

Anyone can place an order, we are here to simplify the process and make sure the goods you order meet your requirements. As far as the delivery time is concerned, it can fluctuate depending on the speed of your decision, the stock of the producing company, and certain cultural events.

If you are sure that it is the product you want and that it meets all the requirements and quality criteria you want, we can intervene to negotiate a better price. Everything happens after receiving your agreement and confirming all the details about the characteristics of the product ordered. Our specialists will get the best price, check the supplier in China, to be sure that it is a reliable one and will deliver the goods in the required conditions.

Of course, we place great value on this aspect, quality control is very important to us and is extremely rigorous. Every product ordered is checked by our colleagues in China, every feature of the product is carefully studied, and you will receive a sample of the product, all to make sure that all criteria have been met. Only after receiving and checking the sample by our agents and you, the order can be placed.

The experience gained in 12 years of activity, the safety offered to our customers and the lack of worries related to the transport of imported goods.

The door-to-door delivery service, relieves the customer of any worry, our team is the one that takes care of all the important details: purchase and negotiations, technical quality control, security of payment to the supplier, preparation of the container of goods that will leave for Romania, and all customs formalities..

Also, if our client has already found the product he is looking for, but has difficulties in bringing it to the country, we offer him our logistics and procurement services.

Yes, we really recommend this. Our team will take care of all the necessary facilities for such a visit, transport details, accommodation and translator. In this way you will be able to interact directly with the chosen manufacturing company, and ask questions directly to the company's representatives. All the details of this visit will be established prior to the client's arrival, so that the client's visit will take place in the best conditions.